ByWater Solutions Data Migration Specialist I

Department: Implementation
Reports to: Director of Implementations

Job Overview:
ByWater Solutions is the leader in library automation systems customer support. Our Data team provides industry-leading support tailored to the needs of each library. Data Migration Specialists are critical points of contact for our partners during their migration to Koha. They work closely with our library partners to translate and
migrate legacy library data to Koha and assist partners with data issues.

Key Responsibilities:
● Determine the root of support ticket issues and resolve the problem
● Identify and submit bugs within development projects and community code
● Determine the requirements needed to achieve the goal the partner is seeking
● Manage the migration process from start to finish, communicating frequently with partners and
colleagues on the status of the data migration
● Perform data migration of library data from a variety of legacy library systems to Koha, utilizing Perl
scripts, SQL, and other tools
● Set partner expectations and assist with change management with migrating libraries
● Ensure timely and accurate completion of migrations
● Other duties as assigned
Required Qualifications:
● Bachelor’s Degree in a related field
● Demonstrated knowledge of library operations
● Ability to handle assigned tasks independently and collaboratively across departments
● Excellent communication and interpersonal skills
● Strong analysis and troubleshooting skills
● Ability to write, troubleshoot, and optimize SQL complex queries for customer-requested reports in Koha
● Ability to use SQL and Perl scripts to perform data updates via a command line interface
● Strong organization skills with the ability to prioritize and manage multiple projects simultaneously
● Ability to work in a continually changing, customer-focused environment.

Preferred Qualifications:
● Master of Library Science (MLS or MLIS)
● Demonstrated ability to manage complex data migrations
● Familiar with project management and ticketing software
● Experience with the Koha library management system
● Working knowledge of Perl and Linux

This is a full-time, telecommuting (permanent) position that requires working from home and an approximate 5% travel requirement. ByWater offers performance bonuses, 401k, medical, great pay, on-the-job skills training, and the chance to work with a talented group of team members.

ByWater Solutions, LLC is an equal opportunity employer and will provide equal employment opportunity to employees and applicants for employment and will not discriminate against employees or applicants based on race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual
orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability (and medical condition). ByWater Solutions participates in E-Verify and performs pre-employment background checks.

Salary: $59,000

To Apply: Send your resume and cover letter to HR@bywatersolutions.com