NATURE OF WORK:
The Adult Services Library Assistant performs technical level work under the general oversight
of the Adult Services Manager. The Adult Services Library Assistant is responsible for routine
library tasks, for assisting patrons of all ages in using library services and facilities, and helps
complete and follows up with patrons that have more in-depth reference and research needs
that are able to be completed by other Adult Services staff member during a work day. The
Adult Services Library Assistant performs QA on the digitization and accessibility of Special
Collections material. This position spends approximately 50% of the time on a public facing
service desk. The Adult Services Library Assistant may work with minimal supervision and
serves as a Manager on Duty.
DUTIES AND RESPONSIBILITIES:
• Assist library patrons with using resources and services at the Library while maintaining
a high level of customer service.
• Demonstrates a working knowledge of library science principles and practices.
• Performs work within established guidelines and refers department problems or
concerns to a manager.
• Assists in overseeing the appropriate use of library facilities.
• Answers reader’s advisory, ready reference and in-depth research questions.
• Assists patrons with computer services, including public access computers, online
catalog terminals, fax and copy machines, printing, e-reader devices and smart phone
and tablet app navigation.
• Assists is collection maintenance by shelving, weeding, inventorying, and recommending
items for additional or withdrawal and by processing periodicals.
• Performs routine department work including maintaining files and printed marketing
materials, preparing booklists, collecting statistics, making displays, etc.
• Instructs patrons in the use of the library, its catalogs, resources, and equipment.
• Assigned to at least one special project/duty on a permanent basis.
• Serves as manager-in-charge as assigned, handling the building and occupants
according to the Emergency Manual or other training.
• Performs other related duties as assigned.
https://www.councilbluffslibrary.org/node/21990